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From 10 September, Portsmouth Hospital University NHS Trust Phlebotomy Services will be moving to an online appointment booking system for routine blood tests. Which phlebotomy sites will be affected This change will apply to all five phlebotomy sites: Queen Alexandra Hospital (QA) St Mary's Hospital Petersfield Community Hospital Gosport War Memorial Hospital Fareham Community Hospital If you can't book appointments online For people who don't have digital devices, internet

Some patients have told us that they are not able to access digital appointment communications for hospital appointments. For people who don't have a smartphone, people with visual or other communication support needs, they need to receive information that is more accessible, and they haven’t been able to get it. Portsmouth Hospitals University NHS Trust (PHUT) needs to respond to them as a reasonable adjustment under the Equality Act. Following patients' requests, we have su

On 14th March 2025, Healthwatch Portsmouth and Healthwatch Hampshire visited the emergency department at Queen Alexandra Hospital. We observed patient experience, reviewed accessibility and communication, and identified practical improvements. After our visit, we have submitted our recommendations to Portsmouth Hospitals University NHS Trust (PHUT). PHUT replied with actions taken, work underway, and areas for further review. As a result, our recommendations have contributed

info about the new Urgent Primary and Emergency Care Centre