For information on How Healthwatch Portsmouth is working in response to the coronavirus outbreak please see below and visit our News page
Neil, Siobhain, Maria and Fergus are working with our board and Help & Care headquarters to explore ways of delivering our services as effectively as possible under these unusual circumstances.
We are continuing to gather feedback and the views of people about their needs and experiences in relation to COVID-19 and other services where it relates to patient safety. You can still contact us and give us your views:
by telephone on: (023) 9354 1510
by website via the contact form: https://www.healthwatchportsmouth.co.uk/speak-up/
by email: info@healthwatchportsmouth.co.uk
We are focusing on supporting the health and care system to get clear and accurate information and advice out to communities
We are prioritising the safety and wellbeing of staff, volunteers and the wider public. Our staff are now working remotely and our volunteer activities have been temporarily suspended
Resources for you
We have compiled a list of resources where you can find information to keep you safe and healthy Frequently Asked Questions-information for Portsmouth
Government Advice https://www.gov.uk/coronavirus
NHS Advice https://www.nhs.uk/conditions/coronavirus-covid-19/
Primary Care information https://www.england.nhs.uk/coronavirus/primary-care/
Portsmouth City Council
https://www.portsmouth.gov.uk/ext/coronavirus-covid-19/coronavirus-covid-19
In particular:
Information about the 12 point plan
https://www.portsmouth.gov.uk/ext/news/portsmouth-leader-announces-12-point-plan
information about Portsmouth City Council services
https://www.portsmouth.gov.uk/ext/coronavirus-covid-19/coronavirus-covid-19#services
You can now text PCC to request personal support during the COVID-19 pandemic – e.g. for food parcels, prescription collection, transport to medical appointments and well-being checks.
text 07860 027785 Further details https://www.portsmouth.gov.uk/ext/coronavirus-covid-19/coronavirus-covid-19
Portsmouth Voluntary and Community Services
https://hiveportsmouth.org.uk/covid-19
Healthwatch Portsmouth – We help people get the best out of their local health and social care services; whether it’s improving them today or helping to shape them for tomorrow.
Speak Up
Local Services need feedback from you to improve. Perhaps you’ve had a positive experience at your local hospital recently, or maybe you are unhappy with the way a relative has been treated in a local care home.
If you have a view about local services, GOOD OR BAD – please speak up
Information Centre
The Healthwatch Portsmouth Information Centre is where we collect all reports, board minutes, policies & procedures and other documents of interest available to download. If you would like a hard copy of a report please contact the Healthwatch Portsmouth Team.
NHS Complaints Advocacy
Making a complaint can be daunting. If you feel you need support throughout the complaint procedure or if you just need a little advice and pointing in the right direction. Please contact us at Healthwatch Portsmouth as we can assist you with NHS complaints.
Public Participation
Whenever opportunities arise, we are keen to encourage local people to feedback about different proposals to change how local services are commissioned and provided. Our public participation page provides links to engagement and consultation activities currently underway that the public are invited to contribute to.
Healthwatch is the independent champion for health and social care in England. Working locally in Portsmouth, we give children, young people and adults a powerful voice – making sure their views and experiences are heard by those who run, plan and watch over health and social care services in the city.
The work we do is influenced by our members, the general public and local organisations and we want to hear from you about your experiences with local services that you use. We are committed to putting local people and their views at the heart of health and social care services in Portsmouth. To find out more about Healthwatch Portsmouth, please see the about section.
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