For information on How Healthwatch Portsmouth is working in response to the coronavirus outbreak please see below and visit our News page

 Neil, Siobhain, Maria and Fergus are working with our board and Help & Care headquarters to explore ways of delivering our services as effectively as possible under these unusual circumstances.

We are continuing to gather feedback and the views of people about their needs and experiences in relation to COVID-19 and other services where it relates to patient safety. You can still contact us and give us your views:

by telephone on:  (023) 9354 1510

by website via the contact form:  https://www.healthwatchportsmouth.co.uk/speak-up/

by email: info@healthwatchportsmouth.co.uk

We are focusing on supporting the health and care system to get clear and accurate information and advice out to communities

We are prioritising the safety and wellbeing of staff, volunteers and the wider public. Our staff are now working remotely and our volunteer activities have been temporarily suspended

Resources for you

We have compiled a list of resources where you can find information to keep you safe and healthy Frequently Asked Questions-information for Portsmouth

Government Advice   https://www.gov.uk/coronavirus

NHS Advice  https://www.nhs.uk/conditions/coronavirus-covid-19/

 Primary Care information  https://www.england.nhs.uk/coronavirus/primary-care/

Portsmouth City Council


In particular:

Information about the 12 point plan


information about Portsmouth City Council services


You can now text PCC to request personal support during the COVID-19 pandemic – e.g. for food parcels, prescription collection, transport to medical appointments and well-being checks.

text 07860 027785  Further details https://www.portsmouth.gov.uk/ext/coronavirus-covid-19/coronavirus-covid-19

Portsmouth Voluntary and Community Services


Healthwatch Portsmouth – We help people get the best out of their local health and social care services; whether it’s improving them today or helping to shape them for tomorrow.

Healthwatch is the independent champion for health and social care in England. Working locally in Portsmouth, we give children, young people and adults a powerful voice – making sure their views and experiences are heard by those who run, plan and watch over health and social care services in the city.

The work we do is influenced by our members, the general public and local organisations and we want to hear from you about your experiences with local services that you use.  We are committed to putting local people and their views at the heart of health and social care services in Portsmouth. To find out more about Healthwatch Portsmouth, please see the about section.



Shielding update July and August changes

Updated advice on shielding The Government announced that the advice for people who are shielding because of COVID-19 will be relaxed in two phases. From 6 July those shielding [...]


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