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  • Writer's pictureHealthwatch Portsmouth

New Portsmouth mental health hub phoneline launched on 17th April 2023

Updated: Apr 20, 2023

A girl sitting down, looking at her phone with a blank expression

Based on the feedback received from Portsmouth residents during 2022 Health and Care Portsmouth have created an 'access hub' for mental health services, providing a point of contact for support and advice.

The phoneline 0300 123 6621 will be open Monday-Friday, 8am-6pm.

Callers will not need to go through their GP before using this service. It's available to anyone aged 16 years + including carers. We are told that fully trained call handlers will, in a kind and compassionate way, either arrange an appointment with services such as Talking Change or Positive Minds or offer support to connect with local organisations including HIVE Portsmouth, social support or substance misuse.

The phoneline is the first phase of the Portsmouth Mental Health Hub, and they hope to introduce other features such as an app, resources for professionals, and additional information on the website.

Find out more information about the new phoneline on the NHS website.

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