Publications

Healthwatch Portsmouth annual reports

Healthwatch-Portsmouth-Annual-Report-2019-2020

Healthwatch Portsmouth Annual Report 2018-2019

Healthwatch Portsmouth Annual Report 2017-2018

Healthwatch Portsmouth Annual Report 2016-2017

Healthwatch Portsmouth Annual Report 2015-2016

Healthwatch Portsmouth Annual Report 2014-2015

The Portsmouth Health Overview and Scrutiny Panel oversees the work of the NHS in the Portsmouth area including scrutinising the work of the Portsmouth Clinical Commissioning Group, local GP surgeries, hospitals, social care as well as public health. Healthwatch Portsmouth reports to the HOSP.

Meetings are held every two months and are open to members of the public – for further information, commitee membership and meeting dates see  Portsmouth Council: HOSP Commitee details

Healthwatch Portsmouth update presented to HOSP 31 January 2019

Healthwatch Portsmouth update presented to HOSP 14 Juen 2018

Extended-Access-Service-research-FINAL

Extended-Access-Service-research-19-20-Table-1-graph

Extended-Access-Service-research-19-20-Table-2-results

HW-Portsmouth-AE-Survey-Analysis-autumn-19-FINAL-for-publishing.pdf

Healthwatch Portsmouth – Third walkthrough Queen Alexandra Hospital urgent care 10 October 2018

Healthwatch Portsmouth – Review of GP mergers and closures September 2018

Healthwatch Portsmouth – Queen Alexandra Hospital urgent care patient discharge survey October 2017: survey results

Healthwatch England briefing – What’s it like living in a care home – findings from the Healthwatch network

Healthwatch Portsmouth – Urgent Care Pathway review – March 17

Public awareness of choosing appropriate health services – A Community Research Report 

Healthwatch Portsmouth – PPG reps review of GP Practices

QA Walk through evaluation report – May 2016

Guildhall Walk Evaluation Report

CCG Guildhall Walk consultation response – Healthwatch Portsmouth (Feb 2016)

NHS strategies

NHS England Long term plan – January 2019
(see also www.longtermplan.nhs.uk)

NHS Five Year Forward View 2017-2022

Miscellaneous documents
The Mental Health Foundation – Your mental health

Enter and View reports

Healthwatch Portsmouth, like other local Healthwatch organisations, has a statutory power to carry out so call Enter and View visits whereby authorised representatives go in and look at local services as they are being delivered, to collect the views of service users at the point of delivery, and to collect the views of carers and relatives. Enter and view visits can look at all local services including hospitals, residential homes, GP practices, dental surgeries, optometrists and pharmacies.

Enter and View visits can happen if people tell us there is a problem with a service or they can occur when services have a good reputation – so that we can learn about and share examples of what they do well from the perspective of people who experience the service first hand.

Visits are arranged in advance and are carried out by trained Healthwatch Portsmouth authorised representatives, who have all undertaken DBS checks.

These visits offer a snapshot of impressions on the day; they are not inspections of the care being offered and should be read alongside Care Quality Commission reports. After the visit findings are shared with the service providers and their response incorporated into the final report.

Enter and View reports

Feedback from Portsmouth Clinical Commissioning Group about the Healthwatch Portsmouth Enter and View summary reports relating to Enhanced Health in Care Homes pilot (MCP project)

Enter and View report Oaklands Grange – February 2018

Enter and View Shearwater Grange – January 2018

Enter and View report Meadow House – December 2017

Enter and View report Aquarius Nursing Home – December 2017

Enter and View East Cosham House November 2017

Enter and View report Edinburgh House November 2017

Enter and View report Queen Anne Lodge November 2017

Enter and View report Chetwynd Road Supported Living Project July 2017

Enter and View report Blue Water Care Home – March 2017

Enter and View report Kinross Care Home – February 2017

Enter and View report St Ronan’s – November 2016

Enter and View report Brunel Court – July 2016

Enter and View report Maritime House – July 2016

Enter and View report Caroline Square – June 2016

Enter and View report Milton VIllage – June 2016

Enter and View report Queen Anne Lodge May 2016

Healthwatch England – Enter and View: information for providers

Wessex Voices reports

Wessex Voices is a collaboration between Healthwatch Portsmouth, Healthwatch Hampshire, Healthwatch Isle of Wight and Healthwatch Southampton. Further information can be found on the Wessex Voices website

Wessex Voices – Maternity Matters: Discovering experiences of maternity services Southampton, Hampshire, Isle of Wight and Portsmouth

Wessex Voices – Annual report 2017

Wessex Voices – Annual report 2016

PPI in Commissioning Starter Guide

Supporting Peoples Involvement Checklist

Patient and Carer Representatives Checklist

Can They Do That – HW Dorset

Ways of Involving People Infographic

Healthwatch Portsmouth policies and procedures

Healthwatch Portsmouth customer charter and standard 30 08 16

Healthwatch Portsmouth governance handbook (updated Feb 2019)

Healthwatch Portsmouth privacy statement

Healthwatch England strategy

Healthwatch England five year strategy 2018-2023 – summary page

Healthwatch England five year strategy 2018-2023 full document

Care Quality Commission documents

How CQC monitors, inspects and regulates adult social care services