Information about Emergency Dental Hubs Healthwatch Portsmouth

We have received briefings from NHS England which provide information about accessing urgent dental care in Emergency Dental Hubs that have been set up around the country.

Whilst dental services are still functioning, the priority remains for dentists to focus on:

  • patients who require access to urgent care
  • patients at higher risk of oral disease
  • patients with outstanding treatment needs that cannot be delayed.

All practices have been instructed that they should deal with any patient who calls them within their NHS capacity, whether or not they have seen that patient in the past. This means that if a patient enquires whether the practice is ‘taking on’ NHS patients, the practice should assess whether the patient has an urgent need, is at high risk of oral disease, or has outstanding treatment that cannot be delayed.

This does not necessarily mean that patients with an urgent need will automatically be offered a face-to-face appointment but if it is identified that a patient needs to be seen, the practice can arrange for this happen.