Healthwatch Portsmouth undertook research during 2019 and 2020 to find out patient awareness of the new ‘GP hub’ which provided additional routine and urgent same-day GP appointments between 6.30pm and 10pm at Lake Road GP Surgery.  Please click on the link below to see the report.  Huge thanks go to the co-production team which devised the research project, developed the methodology, carried out the research and wrote the report.

Extended Access Service – Healthwatch Portsmouth research 19-20

Extended Access Service research 19-20 Table 1 (graph)

Extended Access Service research 19-20 Table 2 (results)