Residents can now text Portsmouth City Council to make initial contact with City Helpdesk and HIVE Portsmouth to request personal support during the COVID-19 pandemic – e.g food parcels, prescription collection, transport to medical appointments and well-being checks. This text facility has been set up to support anyone who is unable to use the telephone to make the initial contact.
text number to use: 07860 027785.
Anyone using contacting the City Helpdesk by text should
-include their name
-a brief description of the support they need
-if they would like a response by telephone call or email (remember to include email address)
Further details can be found at https://www.portsmouth.gov.uk/ext/coronavirus-covid-19/coronavirus-covid-19