NHS 111 Service

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111 is the NHS non-emergency number. It's fast, easy and free - and available 24 hours a day, 365 days a year.

Call 111 if:

  • You need medical help fast, but it's not a 999 emergency (Call 999 if the person's life is at risk)
  • You think you need to go to A&E or need help urgently
  • You don't know who to call, or you don't have a GP to call
  • You need health information or reassurance about what to do next

The NHS 111 advisors will ask you about your symptoms and give you advice on what to do next. If you need an ambulance, they will call one for you.

The NHS 111 service is staffed by a team of fully-trained advisors, supported by experienced nurses and paramedics.

They will ask you about your symptoms and give advice on what to do next. That might be going to A&E, an out-of-hours doctor, an urgent care centre or walk-in centre, a community nurse, emergency dentist, or late-opening chemist.

Where possible, the NHS 111 team will book you an appointment or transfer you directly to the people you need to speak to. If you need an ambulance, they will call one for you.

The NHS 111 British Sign Language Service is open from 8am to midnight every day. Use the service to make a video call using your website, and a BSL interpreter will relay your conversation with the NHS 111 adviser.

Typetalk or textphone: Call 18001 111
A typetalk relay assistant will join the call to relay your conversation with the NHS 111 adviser.

Click here to download an Easy Read leaflet about the NHS 111 Service.

 

Contact Information
Phone: 111
Details
Cost Of Service:

Calls are free from landlines and mobile phones.

Referal
Self Referal:
  • Yes