June '21 update Healthwatch Portsmouth have just heard today that the Smile Dental Care practice at 2, Hanway Road, Portsmouth PO1 4ND which was due to open on 1st April 2021 has been open since 1st June and is able to offer up to 21,500 'units of dental activity' a year. Delays in opening were due to problems the practice faced in delays to access a Care Quality Commission inspection visit and sign-off due to the ongoing COVID-19 pandemic. Patients wishing to join a dental practice in Portsmouth can contact the practice on 023 9323 3177 but we have heard that the phone line is busy! [...]
Safeguarding – it’s everyone’s responsibility to report it if you see it happening No abuse is acceptable. Protecting adults and children at risk is everyone's responsibility. Do not assume that someone else is doing something to help. If you are worried about an adult at risk call Portsmouth City Helpdesk: 02392 680810 If you are worried about a child, contact the Multi Agency Safeguarding Hub: 023 9268 8793 For information about safeguarding in Portsmouth, and the work of the multi-agency Portsmouth Safeguarding Adults Board, visit the Portsmouth Safeguarding Adults Board website. For information about safeguarding in Portsmouth for children visit Children's Social Care pages safe4me is a free resource [...]
Positive Minds in Portsmouth is due to re-open its doors on Monday 3rd August. Please phone 023 9282 4795 for opening times before you go in case they need to change to adapt to local and national guidance during the continuing COVID-19 pandemic You can find them at: 22 Middle Street, Southsea, Portsmouth PO5 4BG Positive Minds is open for Portsmouth residents who are living through low mood, anxiety, or who feel overwhelmed and helpless in face of problems such as money, housing, relationships, work, bereavement, leaving the Forces, or living away from home at university. Solent Mind’s Wellbeing Advisors will be available to provide support [...]
A survey on the impact of COVID-19 on people living in Hampshire and the Isle of Wight, including Portsmouth and Southampton was conducted in May and June. Hampshire and IOW Covid-19 Healthwatch Survey Report Topics covered included access to information and advice on looking after themselves during the pandemic, access to health services, including mental health services, access to social care and the support that the community provides
Healthwatch Portsmouth undertook research during 2019 and 2020 to find out patient awareness of the new 'GP hub' which provided additional routine and urgent same-day GP appointments between 6.30pm and 10pm at Lake Road GP Surgery. Please click on the link below to see the report. Huge thanks go to the co-production team which devised the research project, developed the methodology, carried out the research and wrote the report. Extended Access Service - Healthwatch Portsmouth research 19-20 Extended Access Service research 19-20 Table 1 (graph) Extended Access Service research 19-20 Table 2 (results)
Hospital Discharge Survey – Healthwatch England our survey on Hospital Discharge Healthwatch England say that this is one of the areas where we have seen the biggest and swiftest change to normal procedure due to the covid-19 pandemic, which is why it’s so important that we understand how these changes have worked for people ahead of any decision to retain this new way of doing things. Please take part in this survey during July and August.
On Monday 27 th July, Public Health England launched a major new adult health campaign to seize the opportunity for a national reset moment of health. Better Health Nearly two thirds (63%) of adults in the UK are overweight or living with obesity. The extra weight causes pressure to build up around vital organs, making it harder for the body to fight against diseases like cancer, heart disease and now COVID-19. By reducing our weight within a healthy range, we can cut our risk of being critically ill with COVID-19. To improve health and wellbeing, individuals should aim for a BMI below 25 and above 18.52 National [...]
New ‘standard framework’ for NHS Trusts to use to respond to NHS complaints raised by patients There is now a public consultation out on the Complaint Standards Framework, closing date 18th September 2020 Here is the link to the information https://www.ombudsman.org.uk/csf The Parliamentary Health Service Ombudsman (PHSO) has written the framework and will be looking to NHS Trusts to implement nationwide in the way in which it handles NHS complaints made by patients. The PHSO is keen to see as many responses as possible from NHS staff, the public, advocates, everyone. The Liaison Team at the PHSO can also offer remote events for patient or user groups to [...]
Wearing face masks on public transport Advice and Information – 24 June 2020 Update on the new law about wearing face masks when on public transport, and who are exempt from doing so We have heard that local people are experiencing anxiety and facing challenges in regards to wearing face masks or coverings. From 15th June, it has now become the law that you must wear a face covering when travelling in England on a bus or coach, train or tram, ferry or hovercraft or other vessel, aircraft or cable car. All passengers must wear a face covering, unless you are exempt. Exceptions include: not being able to put on, [...]
Wessex Cancer Alliance Patients Survey published June 2020 The survey is an annual review to monitor national progress on cancer care. The survey provides information to drive local quality improvements. The survey is designed to assist local health care commissioners and providers of cancer care to improve services and to inform the work of the various charities and stakeholder groups supporting cancer patients.