The British Red Cross provides free, low-level practical and emotional support to help people remain safe and independent in their own home after a crisis.
They help patients resettle in their home after being discharged from hospital and support them to regain their independence. The support also helps people avoid stays in hospital. The service is tailored to each individual's needs and goals, but some examples of what they can do include:
- help resettling at home safely after hospital discharge
- confidence building and reablement
- help achieving goals to live independently
- accompanying on trips (e.g. shopping, community activities)
- support by phone and linking to other agencies for additional support
- essential shopping
- bereavement support
- loaning of wheelchairs and other mobility aids
- access to additional services such as cleaning, laundry, pension collection and advocacy
The service is based on need and can vary from 72 hours to four weeks of support. Generally, volunteers or staff will visit once a week for about an hour or make contact by telephone.
There is no charge for this service.
Referrals are accepted from: Hospital discharge teams, Health and social care professionals, e.g. social worker, Community hospitals, GPs, Other relevant community agencies